Happier guests, fewer front-desk calls.
Answer guests 24/7 on WhatsApp, Instagram and Facebook, send check-in details automatically and route every request to the right team.
Book a demo
One chat for the whole stay, from first question to five-star review.
Guests already message you. Clusterden answers, books and follows up at every step, and brings your team in when it matters.
Turn questions into bookings.
Most guests ask before they book. Answer instantly on every channel, including replies to your Meta ads, and hold the room while they're still interested.
- Instant answers on prices, availability and amenities
- Leads from Instagram and Facebook ads tagged automatically
- Hand-off to reservations with the full chat history
Is this pool open in winter? And what's the price for a family room?Arrivals without the back-and-forth.
Send everything guests need before they arrive, automatically, and collect what you need from them.
- Check-in time, directions and Wi-Fi sent the day before
- ID and arrival time collected in the chat
- Reminders sent automatically, so no one misses check-in
- Check-in from 2:00 pm
- Directions and parking
- Wi-Fi: PalmCourt_Guest
- Share your ID for faster check-in
Requests go to the right team.
Guests message like they would a friend. Clusterden sorts each request and sends it to the people who can help.
- Housekeeping, front desk and room service in one inbox
- Workflows route requests by keyword or tag
- Internal notes so shifts hand over smoothly
- Extra towelsHousekeeping
- Late checkout, 1 pmFront desk
Reviews and repeat stays.
Follow up while the stay is fresh, then bring guests back when you have rooms to fill.
- Review requests sent after checkout
- Broadcast offers to past guests on WhatsApp
- Delivered, read and replied tracking for every campaign
How was your stay? Tap to leave a quick review.
See how a hotel runs on Clusterden.
Follow one guest from their first WhatsApp message to checkout: Cluster Bot answers and books, the team picks up special requests, and nothing gets missed.
Try it free
Everything a front desk needs, in one inbox.
Built for small teams that juggle bookings, guests and staff across too many apps.
An AI concierge
Cluster Bot answers prices, availability, amenities and directions from your own info, any time of day.
Broadcasts to past guests
Fill quiet weeks with targeted WhatsApp offers, and see who read, replied and booked.
Messages that send themselves
Confirmations, check-in details, reminders and review requests, timed around each booking.
Leads from your Meta ads
Guests click your ad and start a chat. Cluster Bot answers right away and the lead lands in your inbox.
WhatsApp calls in the inbox
Take and transfer guest calls next to the chat history, so nobody repeats themselves.
One shared inbox
WhatsApp, Instagram, Facebook, calls and website chat together, with assignment, tags and notes.
Live in three steps.
No developers needed. Our team helps you set up.
Connect your channels
Link WhatsApp Business, Instagram, Facebook and your website chat to one workspace.
Teach Cluster Bot your property
Add rooms, prices, policies and FAQs. Choose when it should hand over to a person.
Go live
Your team works from one inbox while Cluster Bot handles the routine, around the clock.
Can Cluster Bot answer questions about my property?
Yes. You give it your rooms, prices, policies and FAQs, and it answers from that information. When a question needs a person, it hands the chat to your team with the full history.
Which channels does it work with?
WhatsApp, Instagram, Facebook, WhatsApp calls and a chat widget for your website, all in one shared inbox.
Can I send check-in details automatically?
Yes. Set up automated messages and workflows to send confirmations, check-in details, reminders and review requests at the right time.
Can different teams handle different requests?
Yes. Assign chats to the front desk, housekeeping or reservations, add tags and internal notes, and route requests automatically with workflows.
Is there a free trial?
Yes. Every paid plan starts with a free trial, no credit card required. See pricing for details.
Give every guest a fast answer.
Start your free trial and go live in minutes. Our team helps you set up.