Starter
$39per month, billed yearly
Put every customer chat in one place. For small teams moving off personal phones.
- 5 members
- 1,000 active contacts a month
- 500 AI credits a month
- Connect any 3 channels
- Shared team inbox
One inbox. One clear price.
WhatsApp, Instagram, Messenger, calls and website chat in one place. Start free, then upgrade when your team grows.
Growth
Most popular$80per month, billed yearly
Turn every chat into a lead you can track. For growing teams that sell through conversations.
- 10 members
- 3,000 active contacts a month
- 1,000 AI credits a month
- Broadcasts and catalogs
- Lead management and built-in CRM
Pro
$120per month, billed yearly
Run sales and support from one place. For busy teams that need calls and their tools connected.
- 20 members
- 10,000 active contacts a month
- 5,000 AI credits a month
- WhatsApp Calling
- CRM sync, API and webhooks
Custom
Priced for you
Built around how your business works. For teams of 20 to 500 with their own needs.
- Any team size
- Custom contacts and AI credits
- Dedicated success manager
- Personal onboarding included
- Custom integrations
Companies that trust us
Compare plans
| Starter$39 per monthStart free trial | Growth$80 per monthStart free trial | Pro$120 per monthStart free trial | CustomPriced for youTalk to sales | |
|---|---|---|---|---|
| Usage | ||||
| Team members | 5 | 10 | 20 | Any size |
| Active contacts / month | 1,000 | 3,000 | 10,000 | Custom |
| AI credits / month | 500 | 1,000 | 5,000 | Custom |
| Connected channels | 3 | 5 | All | All |
| Channels | ||||
| WhatsApp, Instagram, Messenger, Shopify | WhatsAppInstagramMessengerShopify | |||
| Website chat widget | Included | Included | Included | Included |
| WhatsApp Coexistence | Not included | Included | Included | Included |
| WhatsApp Calling | Not included | Not included | Included | Included |
| Mobile app | Included | Included | Included | Included |
| Inbox & team | ||||
| Shared inbox | Included | Included | Included | Included |
| Assign conversations | Manual | Automatic | Automatic + rules | Custom |
| Internal notes and @mentions | Included | Included | Included | Included |
| Quick replies | Included | Included | Included | Included |
| Roles and permissions | Basic | Basic | Advanced | Advanced + SSO |
| AI & automation | ||||
| AI agents | 3 | 5 | Unlimited | Unlimited |
| Workflow builder | Included | Included | Included | Included |
| Human handoff with context | Included | Included | Included | Included |
| Knowledge base | Included | Included | Included | Included |
| Away messages and business hours | Included | Included | Included | Included |
| Engagement & sales | ||||
| Templates | Included | Included | Included | Included |
| Broadcasts | Not included | Included | Included | Included |
| Catalogs | Not included | Included | Included | Included |
| Lead management and built-in CRM | Not included | Included | Included | Included |
| Reminders and follow-ups | Not included | Included | Included | Included |
| Integrations | ||||
| CRM sync (HubSpot, Zoho) | Not included | Not included | Included | Included |
| API and webhooks | Not included | Not included | Included | Included |
| Custom integrations | Not included | Not included | Not included | Included |
| Reports | ||||
| Conversation reports | Basic | Team performance | Advanced | Custom |
| Support & setup | ||||
| Help centre and email | Included | Included | Included | Included |
| Priority support | Not included | Not included | Included | Included |
| Setup | Self setup | Self setup | Self setup | Personal onboarding |
| Personal onboarding | Add-on | Add-on | Add-on | Included |
| Dedicated success manager | Not included | Not included | Not included | Included |
Frequently
asked questions
Still have questions? Talk to our team
Is the Free plan really free?
Yes. 1 member, 1 channel and 100 contacts a month cost $0, forever. You pay only for AI credits you use.
How does the free trial work?
Every paid plan starts with 14 days free. No card needed. On day 15 you pick a plan, or you move to Free.
Can I switch plans later?
Yes. Upgrades start instantly and unused days are credited. Downgrades start at your next billing date.
What is WhatsApp Coexistence?
You keep the WhatsApp Business app on your phone. Your team replies from Clusterden on the same number. It comes with Growth and Pro.
Do my AI credits carry over?
No. Credits refill to your plan's amount every billing month. Buy top-ups whenever you need more.
Can I keep my current WhatsApp number?
Yes. We move it over with you during setup.
Will AI replace my team?
No. AI handles repeat questions. Your team handles the conversations that need a human.
Do I need help to set up?
No. Most teams connect a channel and launch a first workflow in under 10 minutes. Want us to do it with you? Add personal onboarding.
What payment methods do you accept?
Visa, Mastercard and American Express. Custom plans also pay by bank transfer.